Smaller pieces are shipped via UPS or FedEx. If an item is shipped UPS or FedEx, the shipping and
handling cost is listed next to its price. If no shipping and handling cost is present, then that
product ships with a freight company.
We will contact you when your item is shipped and provide you with the estimated day that UPS/FedEx will
be delivering it. Note: Delivery can take place up until about 8 pm.
We do not require a signature for delivery as many customers work and therefore are not home
during the day. If UPS/FedEx usually leaves packages when you are not home, they will probably do
the same with this item. If they do not leave packages, they should leave you a delivery attempt
notice with instructions.
On the estimated day of delivery, you may leave a note for the driver with instructions on where
to leave the package. If a neighbor will be home and agrees to do so, the neighbor can accept delivery.
If you have not received your item 2 days past the estimated time of delivery, please call
Angelical Cat at (954) 747-3629.
Upon delivery, if the packaging is broken open and you can see that the item inside is obviously
damaged, simply refuse the package and call us immediately at (954)747-3629.
The item will come back to us for repair or replacement. Note: Incidental damage and crushing to
the exterior of the package does not mean that the item is damaged.
If you discover that the item is damaged after opening the package, please call us immediately at
(954)747-3629.
Please note that UPS/FedEx charges a fee for changing a shipping address once a package has
been shipped. This fee may be passed along to the customer.
