Frequently Asked Questions

 
  1. How do I select the right tree for my cat(s)?
  2. Can my older and declawed cats climb these trees?
  3. How do I tell what colors you have?
  4. Do you attend cat shows?
  5. Do you sell to retail stores in my area?
  6. What is the shipping time for your products?
  7. Can I take an option from one product line and use it in a different product line?
  8. Can I replace one component with a different one?
  9. I have a big 20-pound cat. Are the platforms sturdy enough and the openings in the components big enough for my cat?
  10. How sturdy are your trees? Will they tip over or wobble?
  11. I've been told that some Sisal Rope is better than others. Is this true?
  12. This is more than I wanted to spend? How can I justify the extra cost when there is cheaper cat furniture available?
  13. How do I tell if a cat tree is quality-made, and if it is tip-proof and cat-friendly?

 


     

  1. How do I select the right tree for my cat(s)?

    We have developed the following guidelines for selecting the right tree: 
    If your cat(s) likes to: Then consider a tree with:
    Play or sleep in enclosed areas A tunnel, cradle, house, or pagoda
    Snuggle in small objects like a basket Round or oval beds
    Scratch vertically on your woodwork or sofa One or more wood posts covered with sisal rope and/or carpet
    If you have more than one cat Pagodas and double pagodas have room up high for several cats at the same time.

     

  2. Can my older and declawed cats climb these trees?

    Absolutely, every line of furniture we offer is cat friendly. It is easy to step up and down from level to level – cats do not have to climb the posts.

     

  3. How do I tell what colors you have?

    Please see the Carpet Color Chart and Carpet Color note at Carpet Color Selections.

     

  4. Do you attend cat shows?

    Due to the logistics involved in moving large numbers of trees, we do not attend cat shows.

     

  5. Do you sell to retail stores in my area?

    At this time we sell only direct via our catalog and website, not to stores or distributors.

     

  6. What is the shipping time for your products?

    Most of our products are hand-made to order, and built one at a time. Shipping times are posted at "Current Ship Times".

     

  7. Can I take an option from one product line and use it in a different product line?

    No, but we hope we’ve provided enough options in each product line to satisfy the most finicky of felines.

     

  8. Can I replace one component with a different one?

    Yes, but only as long as the substitution does not interfere with the stability of the tree, or the stair-step friendliness of the tree. The allowed substitutions available on each tree are listed on the product page for the individual tree. The most frequent substitutions include replacing a single pagoda with a double pagoda, replacing a round bed with an oval bed, and replacing a top perch with an oval bed.

     

  9. I have a big 20-pound cat. Are the platforms sturdy enough and the openings in the components big enough for my cat?

    Yes. Our trees were designed to accommodate even the largest breeds such as Maine Coons. All our components will hold up to 200 pounds, and the entrance holes are big enough for cats that weigh up to 24 lbs. The following pictures may help to show the size and strength of our perches. Alyssa, our young model in these photos, weighs 28 pounds and is 35 inches long:

    Close-up of Alyssa on Perch Alyssa sleeping in perch

     

  10. How sturdy are your trees? Will they tip over or wobble?

    Our trees are so sturdy, they will hold a panther without tipping or wobbling! The picture below shows a 125-pound panther on the top of a Rustic Tree.

    125-pound panther on top of Rustic Tree

     

  11. I've been told that some Sisal Rope is better than others. Is this true?

    Yes. Sisal rope is a wonderful scratching surface for cats because it is natural and extremely durable. Common thicknesses are 1/8-inch, 1/4-inch and 3/8-inch. Obviously, thicker rope will last longer than thinner rope. We use 3/8-inch Sisal Rope.

    There is also untreated Sisal Rope and oil-coated Sisal Rope. The oil-coated Sisal costs less, but may be harmful to cats. This is why we use only natural untreated sisal. Your cat's health and safety are our first concern.

     

  12. This is more than I wanted to spend? How can I justify the extra cost when there is cheaper cat furniture available?

    The short answer is that not all cat furniture is made the same. A great deal of thought, quality, and time has been expended to ensure that Angelical Cat Furniture is the highest-quality, and safest for your cat. For example:

    • We use no toxic chemicals or harmful wood.
    • The cat-tested and cat-friendly designs are practical and safe for cats from kittens through old age.
    • All perches are curved so your cats won't fall off while sleeping.
    • All openings are large, and enclosed areas have at least two escape routes.
    • Multiple posts make our trees heavy, well-balanced, and tip-proof.
    • The hardware used to attach components is solid and strong. Components won't work loose over time.
    • We use thicker, more durable forms.

    Many companies depend on their products to wear out in order to get repeat business. This is called "planned obsolescence".

    In contrast, we depend on our products to last. And they do. For years. We get a lot of referral business because of the quality and lifespan of our trees. A less expensive, and lower quality tree will often have to be replaced in a year or two. A top-quality Angelical Cat Company tree will last five to ten years, and very often longer. Over the long run, quality is the best buy.

     

  13. How do I tell if a cat tree is quality-made, and if it is tip-proof and cat-friendly?

    For an in-depth answer to this question, please read our article, How to Select Quality Cat Furniture.

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